Frequently asked questions
Getting there
The Volksoper is located here:
Volksoper Wien
Währinger Strasse 78, 1090 Vienna
Information: +43/1/514 44-3670
We are easily reachable with public transport:
Underground line U6, trams 40, 41, 42, bus 40A
Stop: “Währinger Strasse / Volksoper”
No, the use of public transport is not included in the ticket price for Volksoper Wien.
There are two drop-off and pick-up points for tour coaches in the direct vicinity of the Volksoper (Währinger Strasse and Fuchsthallergasse). Details and further information about coach parking near the theatre can be found on the Vienna Tourist Office Website: parking facilities
Before, during and after your visit
The languages, in which our plays are sung, are indicated in the schedule.
Volksoper Wien has a surtitle system on the upper proscenium arch. You can find out whether surtitles are provided for a particular performance date (and in what language) in our online schedule.
Please note that the surtitles cannot be seen from the standing room Parterre (standing room in the stalls).
There are no special reductions for tourists, but Volksoper Wien offers a range of reductions to secure an affordable musical experience for everyone.
Tickets which you have reserved and paid for belong to you and will not be sold on even if you do not appear to collect them. The evening box office closes when the performance starts. However, we recommend that you collect your tickets approximately 30 minutes before the start of the performance.
The starting and finishing times for each performance, and cast lists, can be viewed online, in our season programme and in the printed monthly programme. In the case of premieres, the performance time is not known until after the dress rehearsal. Any casting changes are continually updated online.
Our telephone information service on +43/1/514 44-3670 (Mon – Fri 9am – 4pm) is happy to provide information about interval times for all productions which have already had their dress rehearsal.
No, there is no specific dress code at Volksoper Wien. We want you to wear what is right for you: at Volksoper Wien, you are properly dressed whether you come in jeans and a t-shirt or wearing a suit or a dress.
It is compulsory to hand in excess clothing, backpacks and other large bags at the checkrooms, costs: € 1.10 per person.
The cloakroom charge must be paid in cash.
Unless otherwise stated, admission starts 30 minutes before the performance begins.
Yes, the lift to the balcony and gallery is located in the stalls area, to the left of the cloakrooms.
Volksoper Wien offers cushions for the smallest children. Specially made cushions are available at the audience service desk by the cloakrooms, and can be borrowed free of charge. Only the cushions provided may be used. Cushions to raise the height of seats may only be used by children.
A programme including cast list costs € 3.30. The cast list can also be purchased separately for € 0.40. The programmes are in German, but they contain content information in English, French, Italian and Japanese.
If you purchase tickets online, you can also purchase a voucher for a programme together with your tickets.
Program booklets including cast list cost € 3.80 or € 2.60, depending on the play. The cast list can also be purchased separately at a price of € 0.40. The program booklets are in German, but contain synopses in English.
If you arrive late for a performance, the decision to admit you to the auditorium (for example during applause or a break in the performance) rests with audience service staff. Please understand that this can vary from performance to performance, and that there is no entitlement to late admittance to a performance.
We would like to point out that taking photographs and making sound recordings during the performance is not permitted, and we ask you to switch off your mobile phone during the performance (in the darkened auditorium, luminous displays are distracting for our artistes and also for other patrons).
You can report lost items to the lost property office at the following address: gefunden@volksoper.at. If you find an article that appears to have been lost, please hand it to one of our staff members.
Food and drinks
Each floor (entrance foyer, balcony and gallery) of the theatre has a buffet where you can enjoy refreshments before the performance and during the intervals. You are welcome to pre-order interval refreshments, or you can order personally with a member of our staff at the buffets.
If you would like to pre-order a table as well as food and drinks, please contact our catering partner directly: Tel: 0676/43 37 666, E-Mail: volksoper@kremslehnerhotels.at.
Disabled access
You can find all information about your barrier-free visit here.
Introductory talks, dress rehearsals
With selected performances, an introductory talk is given by the Volksoper production team in German language. The performances at which introductory talks are provided are indicated in our season programme and in the schedule on our Website.
Public dress rehearsals are announced when our printed monthly performance programme appears, and are also listed on our website schedule from this date onwards.
Additional information
We will gladly send you our monthly programme of performances, the children’s magazine and the subscription/cycles booklet by post (all in German language). Just send us an email with your address to marketing@volksoper.at.
Please see our privacy notice here.
Our monthly newsletter offers a section in English language. You can subscribe here.
If you have any further queries, please contact the Information Office of Volksoper Wien by email at info@volksoper.at, or telephone +43/1/514 44-3670 (Monday to Friday from 9am to 4pm).