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Note on cookies

Access details

Whenever you access our website, the web server automatically saves your visits to server log files in anonymised form, setting the last quarter of your IP address to 0. This means that we do not process any personal usage data and we cannot identify you in any way. We will keep the log files on our servers for 30 days before they are automatically deleted. The following data is captured in the log files: anonymised IP address, browser type and version, operating system, website visited, date and time of access, notification of successful access, volume of data sent (in bytes), referrer URL (if you accessed the website via a link). These details are used for statistical analysis to help us operate the website, to ensure its security and to improve our service to you (see “Matomo” below). 


Cookies are small text files which are placed on your device by your web browser and then temporarily stored there. The cookies we use on our website are needed to enable essential site functionality (i.e. they are functional cookies), serving exclusively to ensure the user-friendliness and security of this website.

You can specify in your browser settings whether your browser should accept all cookies, selected cookies or none. Cookies already stored may be erased at any time. Please note, however, that if you disable cookies, you may Neuer Verweisexperience a reduction in user convenience on this website.

Consent Status

Aktueller Status Ihrer Zustimmung zur Nutzung externer Plattformen




One component of the web services through which we continually improve the Volksoper Wien website and adjust it to suit the needs of our users is ongoing site access analysis via Matomo. This analysis does not require cookies, and Matomo only analyses the log files of our website.

We have configured the web server in a way to ensure that your IP address is recorded only in truncated form. This means that we do not process any personal usage data and we cannot identify you in any way. For further information about Matomo’s terms and conditions of use and about data protection at Matomo, please visit https://matomo.org/privacy-policy/

Social media

To ensure maximum protection of your data whenever you visit our website, we only use links to social media, but no social media plug-ins. As a result, your data can only be sent to social media platforms if you actively click on the respective buttons. Unless you click on a button, there will be no data exchange between you and a social media platform. For information on the extent of data collection and the further use and processing of data by social media providers, please consult the privacy policies of the relevant operators:





Use of YouTube components 

To integrate videos on our website, we use certain components provided by YouTube. This means that details of your visit to our website are only stored if you activate YouTube and watch a video. At this point, your browser connects to YouTube, which means that at least your IP address is transmitted to YouTube in combination with the information about the video being played and your visit to our website. Like most websites, YouTube also uses cookies to collect information about visitors to its website. YouTube uses these, among other things, to collect video statistics, to avoid fraud and to improve user-friendliness. This also leads to a connection being established with the Google DoubleClick network. Any further data processing operations that may be conducted by YouTube are outside our influence. 

YouTube's servers can also be located outside of the European Union.

More information about the collection and use of your data by YouTube is available here: https://www.youtube.com/intl/de/yt/about/policies/

Use of Interacty components

On our website, we use components from the company Interacty.me to embed games.

The games are embedded via an iframe. As a result, the following information of the user is stored, among other things: Browser user agent, language, IP address, referrer and all actions performed by the user. We have no influence on further data processing operations by Interacty.me associated with this. Interacty.me's servers may also be located outside the European Union.

Interacty.me currently uses Amazon Web Services as a cloud and storage service provider with servers in the USA, where information obtained from the Interacty platform or website is stored. Furthermore, Interacty.me uses Google Analytics, a web analytics service provided by Google Inc. Both Interacty.me and Google use cookies for functional, tracking and marketing purposes.

Further information on the collection and use of your data by Interacty can be found at the following link: https://interacty.me/de/privacy-policy

Links to third-party websites

Our website contains links to third-party websites. When you use those links, please note the relevant privacy policy for each website.

For more information on data protection, please refer to our Privacy Notice